GERRIM INTERNATIONAL

All goods purchased from GERRIM INTERNATIONAL come with a guarantee that cannot be excluded under the Australian Consumer Law. 

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality.

The goods will not be of acceptable quality if such goods:

(a) are not fit for all the purposes for which goods of that kind are commonly supplied

(b) are not acceptable in appearance and finish

(c) have defects

(d) are unsafe

(e) are not durable.

Subject to any rights you may have under the non-excludable guarantees under the Australian Consumer Law, we may impose fees payable by you in relation to any repair/service not covered by the guarantees under the Australian Consumer Law or GERRIM INTERNATIONAL 2 year limited warranty.

GERRIM INTERNATIONAL 2 year limited warranty excludes, to the extent permitted by law, damage due to ordinary wear and tear, misuse, accident, abuse, alteration, substitution, improper repair or warranty service performed by someone other than us or our authorised repairers, theft, disappearance, loss (including lost stones) or any other type of use causing deterioration.

To the extent permitted by law (including Australian Consumer Law), GERRIM INTERNATIONAL reserves the sole right to judge whether an item of jewellery has been subject to ordinary wear and tear.

When goods are repaired under the original contractual warranty term, only the remaining term of the original contractual warranty will continue to apply.