FAQs

If you have any additional questions or enquiries, please contact us at sales@gerrim.com

Can i buy retail?
​No - we are wholesale and trade only.

You can visit our stockists page to locate a store near you.

How do i become a wholesaler?
Contact us for more information or fill out a wholesale enquiry form

Where are your gems and jewellery sourced/ made?
​Contact us for more information.

How long will order processing and delivery take?
Gerrim provides delivery between 7-10 working days from day of processing the order.
​This does NOT include special orders.

How long will special orders take?
​Special orders will take 6 - 8 weeks from ordering time. 
​Please contact us to discuss special orders before they are placed.

Can i request resizing with my order?
​Our stock standard ring size is N.
​We can resize rings to the desired size before we send it to you. This will incur an additional dispatch period of up to 1 week and an extra cost, depending on how many sizes the ring is fluctuating. Please contact us for this information if required. 

Is there a minimum order?
​No, we do not require a minimum order.

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